Divergent Estates (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services, including through SMS communications.
Data will not be shared or sold to third parties for marketing or promotional purposes.
1. Information We Collect
We collect the following types of information:
a. Personal Information
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Name
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Email address
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Phone number
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Billing and mailing address
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Guest and reservation details
b. Automatically Collected Information
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IP address
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Browser type
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Operating system
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Pages visited and interactions
c. Mobile Information
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Mobile phone number (if provided voluntarily)
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Message history for customer service or marketing (with consent)
2. How We Use Your Information
We use the information we collect to:
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Respond to inquiries and customer service requests
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Manage reservations and property communications
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Send updates, confirmations, and reminders
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Provide marketing messages and special offers (only with your consent)
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Improve website functionality and performance
3. SMS/Text Messaging
By providing your phone number and opting in, you consent to receive text messages from Divergent Estates. These may include:
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Booking confirmations and reminders
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Property updates and check-in information
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Promotional messages or special offers
Message and data rates may apply. Message frequency varies.
Opt-Out Instructions
You can opt out at any time by texting STOP. To request help, text HELP. Opting out will not affect transactional messages essential to your stay.
We do not share your phone number or SMS activity with third parties for marketing purposes without your express consent.
4. Sharing Your Information
We do not sell, trade, or rent your personal information. We may share your information with trusted third parties only when necessary to:
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Fulfill a booking
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Process payments
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Provide customer service
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Comply with legal obligations
5. Your Privacy Rights
Depending on your location, you may have rights including:
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Accessing your personal data
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Correcting inaccurate data
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Requesting deletion
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Withdrawing consent for marketing
To exercise your rights, email us at Support@Divergentestates.com.
6. Data Security
We implement industry-standard security measures to protect your personal information, including encryption, secure servers, and restricted access protocols.
7. Third-Party Links
Our site may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies before providing any information.
8. Updates to This Policy
We may update this Privacy Policy occasionally. Changes will be posted on this page with the updated date.
9. Contact Us
If you have questions about this Privacy Policy or your data, please contact:
Divergent Estates
Email: Support@Divergentestates.com
Phone: 605-290-2583
Website: Divergentestates.com